Brad Malcolm, founder of Click Witted

ABOUT US

I'm Brad — and I built Click Witted because good businesses deserve better websites.

Brad Malcolm, founder of Click Witted

I've worked in IT since 2014, helping businesses solve real problems with technology. I spent years close to the people actually running these businesses — close enough to see what was and wasn't working, and why.

One thing I kept coming back to: genuinely well-run businesses being let down by their own websites. Not because the owners didn't care. Because the people they'd trusted to build them had either disappeared, over-promised, or never really understood the business in the first place.

I started Click Witted to do something about that.

HOW I WORK

I don't outsource to the cheapest designer in a different timezone. I don't flip basic templates and call it custom work. And I don't hand your project to a junior while I'm off closing the next sale.

Every project is led by me, working with trusted specialists when needed — UK-based copywriters and designers who understand business strategy, not just aesthetics. When you're briefing someone on your business, it's me. When decisions get made about messaging, design, or what goes where, it's me. And when something breaks at 7PM on a Friday, it's still me fixing it.

I work this way because websites aren't just design problems. They're business problems. A beautiful site that doesn't convert is just expensive decoration. A "cheap" site that loses you leads every week isn't cheap at all.

The businesses I work best with have built something real and need a website that actually reflects it — not a generic template with their logo swapped in.

What I care about

I once sorted a critical technical issue for a client at midnight from a taxi rank in Thailand. That's not a boast — it's just how I work. When something needs attention, it gets attention.

I care about businesses that take their work seriously. If you've spent years building a reputation, your website should back that up — not undermine it with outdated design, weak messaging, or a slow experience that makes people leave before they've even read your headline.

If that sounds like your business, I'd like to hear about it.

12+

Years in IT and web

5.0

Rating on Google

1

Person you'll ever deal with

OUR approach

Good websites start with good thinking.

Discovery first

Before anything gets designed or written, we work out who you're trying to reach, what they need to know, and what makes you the obvious choice. Most websites skip this part. That's why most websites don't do much.

Built from scratch

Nothing templated, nothing generic. Every decision — visual, structural, written — is made with your business specifically in mind. It looks distinctive because it's supposed to.

You're never in the dark

You'll see the work as it develops and have the opportunity to shape it before anything is finalised. No surprises at the end. Two full rounds of revisions, and nothing goes live until you're happy.

Direct access, always

No account managers, no support tickets, no chasing. You have my number. If something needs attention, it gets attention — whether that's a Tuesday afternoon or a Friday evening.

In their words

Committed

Brad and the Click Witted team helped re build, from scratch, our business website. Themes aligned with our branding and brought our energy and culture to life across our wonderful new website.

From start to finish, the team were on hand to answer any questions, took our instructions and ran with them to bring our ideas to life. We now have an up to date website which showcases our business how we see it.

Brad was fantastic and seemed to be available 24/7, amazing support and looking forward to our continued partnership.
Paul Turner
Chief Operating Officer, Scoffs Group

Meticulous

I can thoroughly recommend Brad at Click Witted! He recently undertook an audit of our website and immediately understood the fixes and tweaks that needed to be made to improve customer experience. He made helpful suggestions to improve the performance of the website and had an excellent eye for detail.

He did an amazing job at restructuring our Shopify Store, completely understood the scope of the works needed and provided a comprehensive plan, which he then executed perfectly. Brad overcame all the technical hurdles that we experienced and was a pleasure to work with.

I would highly recommend Click Witted for any website redesign /SEO services that you're thinking of - Brad is excellent!
Claire Brewster
Director, Heathfield Products